When we talk about cultural diversity it is no longer a matter of just thinking beyond one’s geographic borders.  In the United States we are blessed with ethnic diversity.  It enriches our perspectives and increases our learning.  Yet it is not without its challenges. One of LeadershipTraQ’s friends, Laura Curnutt Santana, recently wrote an article...Read More

(Are They Born, Or Made?) According to current research, about 30% of a person’s leadership ability is genetic, and the rest is learned—but not necessarily in school.  Stem cells are waiting to be developed.  Much of that which is learned comes through life experiences. The contributions of life cannot be overlooked. Challenges, hardships, work experiences,...Read More

Every leader wants their employees to perform at an-above-average level.  My friends, Scott and Ken Blanchard give two tips on how to fire up the employee passion and keep it burning. First, remember why you got into the business in the first place, and second, connect the dots between an individual’s work and the organization’s...Read More

Tough times? Every organization goes through them. More attention is being paid to the bottom line. That being the case, equally as much attention should be paid to the frontline—the team members that produce the results. In the earlier posts in this series (part I & part II), I said we need to Staff By...Read More

I’ve learned a lot of lessons from coaching volunteers. These principles are just as important for our hourly or salaried employees. When money is tight we can either get pessimistic or productive. The tendency is to avoid people. They need the leader’s attention more than ever during challenging times. In my last post I said...Read More

It’s a very common scenario—times are tough and there’s a budget squeeze. So what’s a great team leader supposed to do? THE ANSWER – take a lesson from nonprofits and use the tools they have developed for motivating and rewarding volunteers. There are many lessons I’ve learned from coaching and leading volunteers. Here are some...Read More