Millennials are your first point of contact with how the world is becoming. You cannot understand the behaviors of a particular generation unless you understand the intrinsic values that drive those behaviors. In Managing the Millennials, you discover the differences between the generations at work today in business and around the world. The authors dig deep to explore what makes the millennials so different than the ones that came before. This book identifies 9 crucial points of tension and the 9 managerial competencies that transforms those points of tension into points of connection. It is impossible to engage people while we stamp negative labels across their foreheads. A wealth of informative tables and convenient end-of-chapter summaries make this book an invaluable everyday reference to support you.